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Many Clients Disappear After Treatment
We asked readers about their facilities’ most commonly used method for staying in touch with clients after they complete treatment. While “telephone contact” was the most frequently offered response, about one-third of respondents marked, “We don’t stay in touch with clients after treatment.”
In addition, only about 3% of respondents said they used online communication as their primary method for maintaining contact with clients.
Fortunately, some treatment centers do appear to be developing more formalized programming involving their graduates, as evidenced by the recent interest among centers in participating in the new association called Treatment Professionals in Alumni Development (TPAD).
We invite you to cast your vote in our Web polls. The comments that you provide with your responses help to encourage dialogue and also shape our editorial coverage.
