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Best Practice - How and Why You Need to Create a Highly-Reliable Organization
10/30/2019
The ability to demonstrate reliability is critical as EMS enters the measured healthcare environment. Utilizing the core concept of DMAIC (D: Define the opportunity, M: Measure the performance, A: Analyze root cause, I: Improve the process, C: Control and hold the gains), this session will describe the medical community's federal policy push to achieving the "ZERO preventable" goal. This expectation originates from Six-Sigma and lean process initiatives. Case-based examples will demonstrate presentations to federal, state, healthcare policy and Payor partners of results and effectiveness.
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