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Commentary

AI-Driven Wi-Fi Monitoring for Enhanced HIPAA Compliance: A Patient-Centered Approach

Roger Sands, CEO and co-founder, Wyebot

In health care, there is nothing more important than proper patient care. A key element in providing this care is ensuring patient data security and compliance with regulations like HIPAA (Health Insurance Portability and Accountability Act). As technology utilization continues to grow and health care organizations become increasingly digitized, prioritizing technology that delivers compliance while maximizing patient-centered benefits is a necessary challenge for all leading institutions. One solution that is gaining attention for delivering on these needs is AI-driven Wi-Fi monitoring.

The Partnership Between Technology and Health Care

Health care technology exists to facilitate optimal patient care easily. Solutions, tools, and applications should streamline processes and support providers. These technologies are often, although not always, Wi-Fi dependent. They include:

  • EMR/EHR
  • Medication dispensing systems
  • Smart bed alarms
  • Video conference applications
  • Wearable/smart devices
  • Glucose monitors
  • RFID
  • Communication/RN call systems
  • Supply chain product inventory management
  • Infant security systems

Roger SandsWhile each device or tool is helpful, it also poses a risk. Hackers can access any application and potentially steal patient data if any application isn’t secure. Even if an entity does not attack a health care system, personal information still must be secured and not available to anyone who joins a network.

This need to secure data doesn’t only apply to Wi-Fi-dependent devices that store patient data. Any device connected to the network must be protected. Hackers can use any entry point to gain network access and, once online, target patient data applications.

The Role of AI-Driven Wi-Fi Monitoring

Protecting patient security and complying with HIPAA is, therefore, a full-time job. It involves analyzing all network activity, Wi-Fi and wired 24/7. Any unusual network activity must be reported at once. IT must know in real time if there is an active security anomaly or a potential security breach that could put patients at risk.

This type of real-time, proactive, comprehensive network analysis is only possible with AI-driven Wi-Fi monitoring. Human IT teams can’t spend every second of the day running network tests and analyzing data packets. They need a solution that will never rest, and that will understand normal and abnormal network behavior. The solution must be able to proactively alert IT to problems and identify the root causes of issues. In other words, it must use artificial intelligence to drive network behavior analysis and move beyond passive network monitoring.

AI-driven Wi-Fi monitoring solutions deliver:

  • 24/7/365 monitoring and analysis of all Wi-Fi network activity
  • Proactive alerts
  • Root cause analysis
  • Suggested resolutions
  • Remote troubleshooting
  • Device identification
  • Proactive network testing

Enhanced Patient-Centered Care

Improving patient-centered care lies at the heart of every health care initiative. AI-driven Wi-Fi monitoring delivers on this need by:

  • Ensuring network security
  • Proactively identifying client connectivity issues
  • Delivering uninterrupted network access to all health care technologies

These solutions don’t only support HIPAA compliance assurance. By automatically detecting, notifying, and mitigating network issues, they ensure that Wi-Fi networks are more reliable with higher performance. Networks like these are needed to adequately support the hundreds or thousands of connected devices depended on to support patient monitoring, care, and provider communications.

Providers that work with a promise of Wi-Fi assurance can focus on delivering high-quality care, without worry that they are missing monitoring alerts, notifications, patient check-ins, etc.

Streamlining Compliance Efforts

HIPAA compliance can be complex and resource-intensive. AI-driven Wi-Fi monitoring simplifies efforts by providing comprehensive visibility into network security. These solutions can detect unauthorized devices, identify open ports, and recognize unusual network activity. They then automatically alert IT in real time with details on the issue, the probable root cause, and recommended resolutions.

With these insights, IT can minimize the risk of data breaches by resolving active issues faster and shoring up networks to minimize the threat of future problems.

The Future of Health Care Security

As the health care industry continues with its digital transformation, wired and Wi-Fi networks will only grow more complex. Adopting robust security measures will remain a high priority.

AI-driven Wi-Fi monitoring solutions are uniquely positioned to future-proof health care security.

  • Solutions can be vendor-agnostic, supporting new and current technologies seamlessly.
  • Solutions cost-effectively scale with organizations, monitoring networks of tens of thousands of devices.
  • Solutions can identify long-term trends in performance, alerting IT to network upgrades necessary to maintain optimal security before there are issues.

AI-driven Wi-Fi monitoring solutions will grow in popularity as the health care organizations that adopt them experience more reliable networks with fewer issues and significantly reduced troubleshooting times. Intelligent, proactive analytics are necessary in this era of technological innovation. Health care providers that can promise HIPAA compliance assurance, enhanced patient care, and seamless technological adoption will lead the way for all.

© 2024 HMP Global. All Rights Reserved.

Any views and opinions expressed are those of the author(s) and/or participants and do not necessarily reflect the views, policy, or position of Integrated Healthcare Executive or HMP Global, their employees, and affiliates.

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