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Industry Insider: Wound Care Strategies, Inc.

February 2010

Website: www.woundcarestrategies.com
Phone: (717) 541-1165
Contact: Cathy Thomas Hess
City: Harrisburg
State: PA

Important Information:

About:

  Founded in 1995, Wound Care Strategies prides itself on the ability to fully integrate new or existing wound care departments with seamless process management techniques and strategies—from the blueprints up, or transition and upgrade an existing department.

  Furthermore, WCS also provides the industry's most proficient interoperable EMR solution, TriAssess® Premier Software. WCS delivers extremely personal, one-on-one partnerships using small expert teams, managed by Cathy Thomas Hess, renowned wound care pioneer.

  Clients can interface with knowledgeable professionals in all assessments, training, and support.

   “WCS cannot be matched in our caliber and efficiency of solution development, immediacy, flexibility, and on-going oversight,” said Michael Hess, Chief Operating Officer.

Products and Services:

  Interoperable Electronic Medical Record-TriAssess® Premier Software focuses on the outpatient and inpatient wound care practice with option modules addressing wound care, HBOT, ostomy, continence, skin, diabetes management, and vascular assessments.

  Clinical and Op/Ed consulting and strategies for fully integrated process that covers everything from staff-friendly compliance, training, education, maintenance, coding and service systems to broader needs like smart inpatient protocols to drive the outpatient business and ancillary services – even the ability to build an entire operation from the blueprints up, or transition an existing department.

  Clinical and Operational/Educational Consulting includes the following:

  Chargemaster assistance, Compliance recommendations, Clinical and operational policies and procedures, Patient education materials,Workflow synchronization assistance, Documentation strategies necessary to support work performed, Documentation audits and compliance recommendations (review of debridement procedures), Education in capturing the APCs for the facility and/or the E/M for the physician, Oversight of department’s MAC/FIs/LCDs.

Reaching Clinicians:

  WCS encourages their facilities to publish their data in peer-reviewed journals focusing on research and clinical management strategies. The company also advertises in well-respected journals.

  Wound Care Strategies presents their EMR and clinical/operational strategies at trade shows and speaking engagements.

  In the arena of interactive projects the company conducts Webcasts and distribute Eblasts and Enewsletters. Providing education has been the cornerstone of the company’s business.

  WCS is an approved provider of continuing nursing education by the Pennsylvania State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission. WCS’ web portal supplies educational courses to the healthcare community.

Challenges:

   “From a clinical perspective, staying abreast of coding, regulations, and government reform changes are part of daily tasks we undertake for our clients. From an Information Technology perspective, staying abreast of innovations and compliance standards are also a dynamic process in our Company.”
  -Cathy Thomas Hess, President and Founder

Partnerships:

   “The combined expertise of our team is leveraged to provide our clients with a solid foundation for successful outcomes. We seek to continue our valued relationships by continuing to provide an exceptional team whose performance exceeds expectations. Our clinical and IT support staff work directly with our clients using small, specialized teams for personalized, one-on-one interaction based on agreed goals, at a predictable cost.”
  -Michael Hess, Chief Operating Officer

Focused Software Solution:

   “Our focused software solution for the outpatient and inpatient wound care practice is TriAssess® Premier Software (TPS).

  TPS provides the intelligence to maintain clinical and regulatory requirements or accreditation standards. Customized modules and solutions meet our clients’ needs.

  Furthermore, TPS captures the clinical, functional, and financial outcomes necessary for our clients to manage their business. Clinical, operational, and management reports generated from the work in TPS, assists and supports department management at the press of a button. This allows managers more time with their staff and patients.”
  -Jeffrey C. Hatzfeld, Director, Information Technology

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