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Emergency medical services has long been a cornerstone of emergency response, primarily focusing on rapid transportation and immediate medical care. Traditionally, EMS has operated under the U.S. Department of Transportation (USDOT) jurisdiction, reflecting its origins in emergency transportation.

Podcasts

Reflecting on 9/11: A Conversation with First Responders on Evolving for the Future

09/05/2024

As we approach the anniversary of the September 11th attacks, we honor the heroes who risked their lives that day and the countless others who have served in the aftermath. In our newest episode of EMS World Podcasts, host Mike McCabe sits...

As we approach the anniversary...

09/05/2024

EMSWorld

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How Communications Technology Has Changed Post-9/11

“Where were you on 9/11?” That’s a question that anyone who was touched by this tragedy can answer with clarity, even 23 years after the event.

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Implementing a Data Driven Quality Management Program for EMS

Joe Pawlows, Verizon Frontline Crisis Response Team senior manager for Arizona and Southern Nevada, likens a cellular telephone network to a tube to explain how traffic jams occur during high-usage situations. “If you think of communication as a tube and all the cell services going through this tube, all of a sudden you get a hundred [responders] using this tube [and] that tube gets smaller and smaller and smaller,” says Pawlows. This is where the Verizon Frontline team steps in to help. “What do we do wh

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The Critical Need for Network Redundancy in Public Safety

Joe Pawlows, Verizon Frontline Crisis Response Team senior manager for Arizona and Southern Nevada, likens a cellular telephone network to a tube to explain how traffic jams occur during high-usage situations. “If you think of communication as a tube and all the cell services going through this tube, all of a sudden you get a hundred [responders] using this tube [and] that tube gets ...

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Creating the EMS System of the Future: The Role of the EMS Education Agenda

The EMS Education Agenda for the Future—released in 2000—is a vision for the future of EMS education that builds on the broad concepts of the 1996 EMS Agenda for the Future.

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Mission-Critical Communications

Despite their variety of backgrounds, certifications and areas of expertise, the Verizon Frontline Crisis Response Team galvanizes behind a single mission when disaster strikes.

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EMS on the Federal Level

By many definitions, EMS care in the United States is in crisis mode. Staffing and retention shortages, insufficient reimbursement, and rising safety risks are only a few of the many challenges facing this critical sector of the country’s health care system.

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Communication Needs of First Responders Part 2

Verizon Frontline has revealed the findings of a survey of nearly 2,000 public safety professionals, including first responders from fire and police departments, emergency medical services and emergency management agencies as well as representatives from public safety answering points (PSAPs) and emergency call centers (ECCs).